Support & Help

Find quick answers below, or reach out to us directly.

Frequently asked questions

 

Is SayNiHao free?

Yes — you can start learning for free. Some advanced content and features require a subscription.

Which HSK levels are covered?

HSK 1–5 are fully available today. HSK 6–9 are marked "coming soon" and will be added in future updates.

What languages does the app support?

The interface supports 9 languages and questions are translated into 7. You can also switch between Traditional and Simplified Chinese anytime.

How does pronunciation scoring work?

You record yourself and the app uses AI to analyze your tones and pronunciation, then returns a score and feedback in your language.

How do I cancel my subscription?

Subscriptions are billed through the App Store or Google Play. Manage or cancel them from your store account settings on your device.

How do I delete my account?

Open the app, go to Profile → Delete account, and confirm. This permanently removes your profile and learning data.

Still need help?

Email us and we'll get back to you as soon as we can.

book8692978@gmail.com